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    There is a good reason that this is the image most people have of car salespeople. I am in a group that has several of them and this is what I read this morning. Some of the worst answers to objections I have ever seen.

    "Let’s play the objection game. "I need to talk to my wife"
    Respond with your rebuttal and post a new objection"

    OK that is cool I lake games but here are the responses that were suggested:

    -I’d hand him my purse and tell him that his balls are lost somewhere in the bottom with all the loose change, pens, and tampons I have down there. I’d tell him to go fishing for them, or go home

    – Sir, look at your legs please. What you got on your legs? Are those pants? Great and who wears em? That’s right you do. You can make this decision. It’s not like buying a diamond ring. Let’s go.

    -Mr. Customer, I understand that this is a big purchase, but a wise man once told me it’s better to beg for forgiveness than to ask for permission . Best to have a little smirk after you say it for maximum effect.

    -"Oh, Kevin. Wow, you know.. I really don’t know what to say about that… wow.. I don’t know what to think about that, you need to talk to your wife? Really?" ahahahah

    -" I completely understand, I also talk to my wife about big purchases. You’ve probably discussed it, though right? I mean you wouldn’t just show up at a dealership if you discuss everything, so would your wife object to the car or the money? "

    -I understand its a lot of money, but u knew that before you came in here, you knew that when you asked about the product, and we both know if you really couldn’t afford it you wouldn’t have gone through the trouble in the first place, will that be master card or visa

    -One day you’re going to go from just looking to buying anyway, let me save you the time and turn you into a client today. Let’s roll!

    My answer:

    OK I have to say….. If anyone used any of these things on me I would tell you to go screw yourself and walk out the door.

    You are in SALES not a debate club. It seems some of you think you can win the argument and make the sale. You are missing the primary message.

    You screwed up in your sales process and that is why you are getting the objection.

    Overcoming the objection will not help because it is not the real problem. It is a symptom of your sales process.

    4 problems that cause objections are

    1 Rapport…. They do not feel they can trust you. They are not comfortable with allowing you to sell to them. Build trust in the first few minutes of meeting them. We just did an online seminar on Instantaneous Trust so it can be done.

    2 You did not bring up objections first. The best way to avoid the objection trap is to bring them up first and use the inoculation process to defuse them. It takes those objections off the table since they were already answered.

    3 You did not pay attention to or find their leverage points for making the sale. You got trapped in your ‘presentation’ and did not listen to why they wanted that product and what problem it solves for them.

    4 You sales process sucks. Selling is an art form when done right but so many salespeople think all they need to do is present the product and then drag out a bat and beat them into buying by tricking, trapping or arguing.

    You need to learn the sales process not a bunch of one liners. That is the difference between a professional salesperson and a trained monkey.

    Let me give an idea of the trained monkey car sales approach.

    Hi, like car?

    Let’s drive car…

    You buy car now…

    Beat until agrees to buy car.


    Blame customer for not buying and drown sorrows in banana flavored rum.

    You have to make a decision… are you a trained monkey or a professional salesperson.

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